Privacy Policy

Welcome to Bloomgear Garden Shop (“we”, “us”, or “our”). At Bloomgear, we value your privacy as much as you value your garden’s growth. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plantcarestore.com.

Please read this policy carefully. By accessing or using our site, you agree to this Privacy Policy. If you don’t agree with our policies and practices, please don’t use our website.

1. Information We Collect

We collect information to provide better services to all our gardening enthusiasts:

• Personal Information: When you make a purchase, create an account, or contact us, we collect information like your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about purchases you make, including products ordered (like compost bins, garden tools, or outdoor furniture), payment method, and delivery information.
• Browsing Information: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages viewed, and items added to your cart.
• Communications: When you contact our customer care team, we may keep records of those communications.

2. How We Use Your Information

We use your information to cultivate the best shopping experience, just like you cultivate your garden:

• To process and fulfill your orders for garden products
• To communicate with you about your orders, account, or inquiries
• To improve our website and product offerings
• To prevent fraud and enhance security
• To provide personalized recommendations for gardening tools, seeds, or outdoor furniture
• To send marketing communications (only if you’ve opted in)

3. Sharing of Information

We treat your information with the same care we’d treat delicate seedlings:

• Service Providers: We share information with trusted third parties who help us operate our website, process payments, and deliver your garden products.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as part of the transaction.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your information with the same diligence we’d protect a prized rose garden:

• We use industry-standard encryption for all transactions
• Payment details are processed securely and we never store full credit card information
• Regular security audits of our systems
• Access to personal information is restricted to authorized personnel

While we implement these measures, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information, just like you have control over your garden:

• Access & Correction: You can review and update your account information at any time
• Deletion: You may request deletion of your personal data, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing emails at any time
• Do Not Track: Our website doesn’t respond to “Do Not Track” signals as there’s no standard for how to respond

6. Cookies and Tracking Technologies

Like compost helps your garden grow, cookies help our website function better:

• Essential Cookies: Necessary for basic functions like adding items to your cart
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant ads for gardening products

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We don’t knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy occasionally, just like we update our garden product offerings. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us

Thank you for trusting Bloomgear Garden Shop with your gardening needs and your personal information. Happy gardening!